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ACUO

Version: 1.0
Company: Acordial

Overview

With increased business complexity, the capture of data for business transactions has also become more complex; beyond simple paper forms to compound sets of inter-related data, subject to complicated business rules and workflow. Providing this capability on multiple versions of paper, desktop, web and point-of-sale devices has been an IT management and budget nightmare, until now. Drive down costs for once-and-done transactions at point-of-sale Introducing ACUO. A software development suite of products that enables you to completely reengineer and consolidate stand-alone transaction capture processes. ACUO helps your point-of-sale/service systems become more customer-centric quickly and affordably. It will also help you comply with your own industry's XML standards as they evolve. ACUO enables you to quickly automate your most complex workflow processes, forms and business rules for reusability within multiple online and offline interactive applications. And each reuse may even have its own distinct look and feel without major reprogramming effort, moving transaction capture up the value chain while maintaining the individual branding preferences of intermediaries, business partners, and customers. And remotely captured transaction data can be transferred automatically, directly into your new business, CRM, or back office systems. If you currently require the same transaction data to be re-keyed multiple times on different forms and systems to create and approve a transaction, you need ACUO today. ACUO is a complete software solution that has been specifically designed to streamline and rapidly develop transaction capture routines that can be deployed across multiple points of customer interaction. And ACUO can support your entire sales, service, and administration process, often in a single integrated application. The ACUO Product Suite Developed to meet the specific needs of your business, ACUO provides you with the following solution alternatives that have been packaged to address various business scenarios: |ACUO Enable| A transaction capture engine that is suitable for desktop, notebook, and Tablet PC users who require the capability to complete sophisticated transactions with a high degree of accuracy at the point of sale. |ACUO Professional| ACUO Professional combines the transaction capture capability of ACUO Enable with additional customer management features plus it provides the ability to automatically transfer captured transactions directly to your new business, CRM, or back office systems via the Internet. |ACUO Web| ACUO Web delivers the same transaction capture experience as ACUO Professional online to anyone anywhere with a web browser. It provides a secure, responsive, and scalable solution supported by customer management features and the ability to directly transfer captured transactions to your new business, CRM, or back office systems either on transaction completion or interactively. Brochures Powered by STAX ACUO leverages the unique advanced capabilities of our STAX technology framework. STAX (Software Transaction Assembly in XML) has evolved from our original ISML forms technology tools that are being successfully used to create standards-based financial services transactions in the United Kingdom. What is STAX? It is a technological framework used to generate self-contained XML files that contain the entire programming logic for one or more of your individual data-capture transactions or forms. Using STAX capabilities, ACUO provides you with exceptional flexibility in how you can easily define and adapt: |Look, feel, and interaction| |Validation and user help| |Rules| |Pre-population of data| Once a data transaction has been built using STAX technology, the same core business logic can be easily deployed everywhere without reprogramming, delivering significant cost and service benefits. ACUO Features & Benefits |Significantly reduced administration costs| Substantial costs savings can be realized by collecting and validating customer information electronically and delivering it directly into your own business systems. Your customers will also receive enhanced service through the elimination of errors and the need to re-key information that has already been captured. |Ability to build once and deploy many times| When you have multiple transaction capture locations and sytems, you face the challenge of developing and maintaining several systems and adapted versions to deliver the same functionality. With ACUO, a transaction cature routine only needs to be developed once and can be deployed anywhere you need to apply your business rules to a transaction: on desktop systems, notebooks, the Web, or even to leverage the pen-based capabilities of Tablet PC's. |Faster speed to market| ACUO is already fully developed and proven, reducing the time, costs, and risks associated with developing new software. ACUO supports a RAD (Rapid Application Development) approach, enabling your own data capture transactions to be developed and tested with speed and accuracy. |Validation and user help| ACUO can validate all transaction data immediately as it is being entered. The validation rules are easily built to your requirements and can include external integration with other specialized data cleansing solutions, such as those available to validate social security numbers, postal codes, bank account numbers, credit card numbers , etc. This ensures that only relevant questions are asked, reducing transaction capture time for your users. With ACUO, on screen help and guidance is easily created, allowing you to provide as detailed instructions as you desire for each field to help users complete their transactions simply and accurately. User help may be as simple as using ACUO's inherent textual help capabilities for each field or may incorporate more sophisticated video, audio, or interactive field level functions when such capabilities can be supported by your audience. |Rules| Within ACUO, reflexive rules can be applied to each data capture transaction to dynamically hide or show different questions or information, based upon information captured earlier in the transaction. Rules can also be included that integrate with internal or external systems to access pre-existing data or business functions, providing more streamlined transactional processes and greater value for your business. |Pre-population of transaction data| ACUO supports your transaction capture by providing an ability to pre-populate data from any existing system or automated process used by you, distribution channels, business partners, and customer audiences. Relevant transaction data may have already been collected during previous transactions, even those invisible to you, and this data can be pre-filled into sections of the current transaction. This means that previously distinct processes can be streamlined to provide a seamless and time saving customer or partner experience. |Personalized Transactions| All ACUO transactions can be tailored to suit your customer or user audience. The entire appearance of the interface is configurable, from font sizes and color schemes to complete branding or white labeling. ACUO also provides multi-lingual transaction capture. Such extensive flexibility enables you to deliver your transactions with a style, brand, and language that is appropriate for each of your distribution channels, business partners, and customer audiences. It is even flexible enough to allow diffferent ordering of questions and user help, and to vary the amount of information that is displayed for each individual audience. |Ease of integration| The data that you capture is output as an XML (eXtensible Markup Language) string in a format that you define. This simplifies ACUO's integration into existing systems and processes and also facilitates your compliance effort to adhere to industry-wide XML standards such as ACORD. |Flexibility| All ACUO products are built using industry leading Java and XML technologies and run on all major platforms, including Windows, Linux, and Unix. Unlike many other software products, ACUO gives you the flexibility to choose the most appropriate system for your business. |An enterprise scale solution| ACUO was designed with the sophisticated requirements of large financial services organizations in mind, which benefits all industries and governments. ACUO is a flexible, scalable, and robust solution offering a range of integration options. ACUO can also integrate external functions and use data from your existing systems, enabling you to deliver sophisticated and seamless transactions. Leverage ACUO Today The flexibility of ACUO Enable, Professional, and Web gives you the ability to deliver your transaction capture automation across all locations and points of sale and service. As an added benefit, any transaction capture routine that you develop using one of ACUO Enable, Professional, or Web can be deployed by all three of these solutions. Acordial provides expert business and IT resources to help you deploy STAX solutions using the ACUO Product Suite. We understand transaction capture business rules and processes within a number of industries and have proven experience developing value chain automation solutions from a point of sale/service perspective.

Typical Applications: Transaction Capture Routines

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