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At iMorph, we are always looking at using XML internally. I used instant messaging with one of my colleagues and tag portions of our conversations with the following (in true IM spirit we kept these tags short):
<ai></ai> - for action items
<ot></ot> - for off topic discussions
<rq></rq> - for research question
etc.
Then my colleague wrote a small program that would parse the chat log and email action items to the participants.
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